From distance to closeness.
With the CX Quick Check. Know where your CX stands today – and how close you really are to your customers.
Complimentary CX Expert SessionOwn the Wow.
Own the Wow.
Earn the Growth.
Your brand has a CX challenge that keeps you up at night? In a 60-minute CX Expert Session we'll look at it together – prepared, concrete, and with first solution approaches that delight your customers.
Your benefits- Expert perspective
- Impulses for quick wins
- No obligation
Duration60 minutesFormatOnlineCostNone
References
Benefit
Why a CX Expert Session pays off.
A structured and targeted joint exchange with an experienced team that understands your challenge. No pitch. No seminar. A conversation at eye level that creates orientation.
With ideas and approaches that are relevant tomorrow – but may not yet be on your radar today.
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Exchangewith experts who lead mandates themselves – with experience from hundreds of CX projects and an eye for what really matters for your challenge.
Team
The people you'll talk to.
Exchange with experts who lead mandates themselves – with experience from hundreds of CX projects and an eye for what really matters for your challenge.
Managing Director
Christian Börner
An innovative mind with an eye for technologies and measurable business impact.
Director Strategy
Oliver D. Schmidt
Develops customer- and brand-centric strategies along the entire customer journey.
Creative Director
Jürgen Müller-Nedebock
Translates brand strategy into creative experiences that delight customers and stay in memory.
Head of Digital
Philippe Schiffer
Brings data, technology and communication to the road – for experiences that have measurable impact.
Shifts
Shifts that move your business.
We help marketing leaders who want to use Customer Experience as a strategic lever for growth. With our starter offers you can lay the important foundations for this. At a fixed price.
From a path to a journey of discovery.
With the Journey Excellence Check. Discover where your Customer Journey has potential – and what keeps customers engaged longer.
From the familiar to the unforgettable.
With the CX Signature Moments. Translate brand strategy into experiences – and create the moments that make your brand unmistakable.
From data to experience moments.
With the Data Readiness Check. Understand what your data can do – and how it becomes AI-powered, hyper-personalized communication.
From technology to measurable success.
With the CX Performance Audit. Prove your marketing activities' value contribution in CFO-ready terms – and systematically align for business impact.
From complexity to clarity.
With the Complexity-to-Clarity Check. Gain structure over organization, processes and decision paths – for decisive action in complex CX initiatives.
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Ready for your complimentary CX Session?
Your request is the first step – we'll get in touch to arrange a date.
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Contact
Get to know us first, then decide?
Write to us! Your contact:
Melanie Schwarz-Wiederseiner
New Business Development
